Data Protection Statement

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SET Healthcare provides work-finding services to its clients and work-seekers. We must process personal data (including sensitive personal data) so that we can provide these services – in doing so, we act as a data controller. This is why we have asked for your personal data on our application form. When we process your personal data, we must do so in accordance with data protection laws. Those laws require us to give you a Privacy Statement to explain how we manage your personal data. Please see our Privacy Statement below

In this Annex we explain how SET Healthcare manages your personal data.

1.Collection and use of personal data

a.Purpose of processing and legal basis

SET Healthcare will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.

In some cases, we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

The legal bases we rely upon to offer these services to you are:

•Your consent

•Where we have a legitimate interest

•To comply with a legal obligation that we have

•To fulfill a contractual obligation that we have with you

b.Legitimate interest

This is where SET Healthcare has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where SET Healthcare has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows:

•Managing our database and keeping work-seeker records up to date;

•Contacting the individual to seek your consent where you need it;

•Providing work-finding services to the individual, including sending their information to your clients where they have consented to you passing on their CV;

•Contacting the individual with information about similar products or services that they have used from the company recently

c.Recipient/s of data

SET Healthcare will process your personal data and/or sensitive personal data with the following recipients:

• Clients that we introduce or supply individuals to

• Candidates’ former or prospective new employers that we obtain or provide references to

• The Recruitment and Employment Confederation

• Any third parties who carry out audits to ensure that you run our business correctly

• Payroll service providers who manage our payroll on your behalf

• Any umbrella companies that we pass candidate data to

• Other recruitment agencies in the supply chain (e.g. master/neutral vendors and second tier

suppliers)

• Our insurers

• Our legal advisers

• Social networks

• Our IT and CRM providers

• Any public information sources and third-party organisations that we may use to carry out

suitability checks on work- seekers e.g. Companies House, the Disclosure and Barring Service

(DBS), Nursing and Midwifery Council (NMC), General Medical Council (GMC), credit reference

agencies

• Government, law enforcement agencies and other regulators e.g the Police, Home Office, HMRC,

Employment Agencies Standards Inspectorate (EASI), Local Authority Designated Officers (LADOs),

GLAA

d. Statutory/contractual requirement

Your personal data is required by law and/or a contractual requirement (e.g. our client may require

this personal data), and/or a requirement necessary to enter into a contract. You are obliged to

provide the personal data and if you do not the consequences of failure to provide the data are:

• if a recruitment business does not or cannot do all of these checks it may not be able to introduce

or supply a work seeker to a client.

2. Data retention

SET Healthcare will retain your personal data only for as long as is necessary for the purpose we collect

it. Different laws may also require us to keep different data for different periods of time.

The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to

keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date

on which we last provide you with work-finding services.

We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrollment records

for as long as is legally required by HMRC and associated national minimum wage, social security and

tax legislation.

Where SET Healthcare has obtained your consent to process your personal and sensitive personal

data, we will do so in line with our retention policy a copy of which is attached. Upon expiry of that

period SET Healthcare will seek further consent from you. Where consent is not SET Healthcare will

cease to process your personal data and sensitive personal data.

3. Your rights

Please be aware that you have the following data protection rights:

• The right to be informed about the personal data SET Healthcare processes on you;

• The right of access to the personal data [Insert agency name] processes on you;

• The right to rectification of your personal data;

• The right to erasure of your personal data in certain circumstances;

• The right to restrict processing of your personal data;

• The right to data portability in certain circumstances;

• The right to object to the processing of your personal data that was based on a public or legitimate

interest;

• The right not to be subjected to automated decision making and profiling; and

• The right to withdraw consent at any time.

Where you have consented to SET Healthcare processing your personal data and sensitive personal

data you have the right to withdraw that consent at any time by contacting:

Danny East | Director | danny.east@sethealthcare.co.uk | 0203 828 0656

Unit 67, Ambition Broxbourne Business Centre, Pindar Road, Hoddesdon, Hertfordshire, EN11 0FJ

There may be circumstances where SET Healthcare will still need to process your data for legal or

official reasons. We will inform you if this is the case. Where this is the case, we will restrict the data

to only what is necessary for the purpose of meeting those specific reasons.

If you believe that any of your data that SET Healthcare processes is incorrect or incomplete, please

contact us using the details above and we will take reasonable steps to check its accuracy and correct

it where necessary.

You can also contact us using the above details if you want us to restrict the type or amount of data

we process for you, access your personal data or exercise any of the other rights listed above.

4. Complaints or queries

If you wish to complain about this privacy notice or any of the procedures set out in it please

contact: Danny East | Director | danny.east@sethealthcare.co.uk | 0203 828 0656

Unit 67, Ambition Broxbourne Business Centre, Pindar Road, Hoddesdon, Hertfordshire, EN11 0FJ

You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113

or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal

data be processed outside of the UK, if you believe that your data protection rights have not been

adhered to.